Capacity Building Workshop on Quality Assurance for Universities and University Colleges

The Higher Education Authority (HEA) will be holding a Four (4) Day Capacity building Workshop in Quality Assurance for Universities and University Colleges from 25th to 28th June, 2024, in Livingstone.

The workshop is meant for the Deputy Vice-Chancellor – Research and Innovation, the Head of your Quality Assurance and the Registrar of the Universities and University Colleges.

Participation fee for each participant is K6,800.00.

However, Universities and University Colleges are at liberty to send as many additional personnel as necessary to empower the quality assurance of the Higher Education Institution (HEI). Each additional participant in attendance will be required to pay the prescribed fee.

The Workshop is intended to capacitate Universities and University Colleges in quality assurance in the following areas:

  1. Accreditation and Institutional Audit Review Processes: Workshop participants will learn about the accreditation standards, procedures, and best practices for conducting self-institutional reviews to ensure compliance with quality assurance requirements.
  2. Curriculum Development and Evaluation: This will focus on designing and assessing curriculum frameworks that align with industry needs, educational standards, and institutional goals.
  3. Teaching and Learning Strategies: This will explore innovative teaching methods, assessment techniques, and learning technologies to enhance student engagement and academic achievement.
  4. Quality Assurance in Online Education: With the increasing popularity of online learning through Open and Distance Learning (ODL), this subject will be about the best practices for delivering quality online courses, and ensuring student success in virtual environments.
  5. Student Support Services: This subject area will focus on creating comprehensive support systems for learners, including academic advisory, counselling services, career guidance, and student engagement programs.
  6. Quality Assurance in Assessment Practices: Participants will learn about fair assessment methods, grading standards, exam administration procedures, and using assessment results for continuous improvement purposes.
  7. Continuous Improvement Processes: The workshop will emphasise the importance of fostering a culture of continuous improvement within institutions by exploring mechanisms of quality assurance being employed in contemporary higher education.
  8. Zambia Standards and Guidelines: The participants will learn about the applicable standards that guide higher education in Zambia. The Zambia Standards and Guidelines are a basis for the enforcement of Quality Assurance and provide the minimum expectations in all key areas of quality assurance.

Universities and University Colleges’ attendance will only be confirmed by filling in the attendance form and by paying the registration fee of K6,800.00 by Friday, 14th June, 2024.

To confirm your participation, kindly follow the link:

HEA Banking Details:

Account Name                    : Higher Education Authority
Account Number                : 558 673 9300 116
Bank Name                         : Zambia National Commercial Bank
Branch Name                      : Government Complex
Branch Code                       : 084
Swift Code                           : ZNCOZMLU
Sort Code                            : 010084

To confirm your participation and for ease in communication, the following contacts have been made available to you:

  1. General Information on Capacity Building Workshop:
    • Mr. Birbal Boniface Musoba, Corporate Communications Officer, Higher Education Authority, on +260 975 002 649 or email
  2. Online Registration:
  3. Payments:
    • Mr. Joseph Munachoonga, Accountant – Revenue and Acting Accountant Expenditure, on Higher Education Authority, on +260 975 042 817 or email

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