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	<title>Inspections &#8211; Higher Education Authority</title>
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	<description>Ensuring Quality in Higher Education</description>
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	<title>Inspections &#8211; Higher Education Authority</title>
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	<item>
		<title>HEA Gives Cavendish 6 Months to Remedy Irregularities in School of Law</title>
		<link>https://hea.org.zm/hea-gives-cavendish-6-months-to-remedy-irregularities-in-school-of-law/</link>
		
		<dc:creator><![CDATA[HEA]]></dc:creator>
		<pubDate>Fri, 10 Nov 2023 10:55:00 +0000</pubDate>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[Cavendish University]]></category>
		<category><![CDATA[HEA Inspections]]></category>
		<category><![CDATA[Inspections]]></category>
		<guid isPermaLink="false">https://hea.org.zm/?p=8691</guid>

					<description><![CDATA[The Higher Education Authority (HEA) has given Cavendish University until 31st March,&#160;2024, to address irregularities in their provision of law learning programmes at the Higher Education Institution [&#8230;]]]></description>
										<content:encoded><![CDATA[
<p><a>The </a><a href="https://hea.org.zm/"><strong>Higher Education Authority (HEA)</strong></a> has given Cavendish University until 31<sup>st</sup> March,&nbsp;2024, to address irregularities in their provision of law learning programmes at the <a href="https://hea.org.zm/heis-2/"><strong>Higher Education Institution (HEI)</strong></a>.</p>



<p>Following an inspection conducted on the HEI which was prompted by complaints from members of the public regarding the use of unqualified lecturers and tutors in the School of Law, HEA has directed Cavendish University to recruit more suitably qualified and experienced academic staff in the School of Law by 31<sup>st</sup> March, 2024.</p>



<p>HEA will continue listening and responding to every complaint that it receives, and actioning all complaint that warrant actioning by our Inspectorate Team.</p>



<p>In the first 6 months of 2023, of the 2,507 total queries HEA received, the Authority responded to 89.8% within the first hour of receiving them. Further, 92.8% of all queries were responded to within a day.</p>



<p>HEA places a high premium on its communication and interactions with its clients, stakeholders and the general public. Therefore, if you have a complaint or query, you can contact us through our website’s chat system at <a href="http://www.hea.org.zm"><strong>www.hea.org.zm</strong></a><strong>,</strong> or emailing <a href="mailto:info@hea.org.zm"><strong>info@hea.org.zm</strong></a>, or calling +260 211 227 084.</p>



<p>Furthermore, you can also reach us through our social media platform using the handle <strong>@HEAZambia</strong> on <a href="https://www.instagram.com/heazambia/"><strong>Instagram</strong></a><strong>, </strong><a href="https://web.facebook.com/heazambia"><strong>Facebook</strong></a><strong>, </strong><a href="https://twitter.com/heazambia"><strong>Twitte</strong></a><strong>r, </strong><a href="https://www.linkedin.com/company/69500088/admin/"><strong>LinkedIn</strong></a> and <a href="https://www.linkedin.com/company/69500088/admin/"><strong>YouTube</strong></a>.</p>



<p>The Authority continues to remind its clients, stakeholders and the general public that all correspondence with HEA is confidential and any information that is provided is privileged. Thus, the Authority cannot reveal your name unless you so wish.</p>



<div class="wp-block-jetpack-slideshow aligncenter" data-autoplay="true" data-delay="3" data-effect="slide"><div class="wp-block-jetpack-slideshow_container swiper-container"><ul class="wp-block-jetpack-slideshow_swiper-wrapper swiper-wrapper"><li class="wp-block-jetpack-slideshow_slide swiper-slide"><figure><img fetchpriority="high" decoding="async" width="1024" height="683" alt="" class="wp-block-jetpack-slideshow_image wp-image-8692" data-id="8692" src="https://hea.org.zm/wp-content/uploads/2024/01/Fig-6-1024x683.jpg" srcset="https://hea.org.zm/wp-content/uploads/2024/01/Fig-6-1024x683.jpg 1024w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-6-300x200.jpg 300w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-6-768x512.jpg 768w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-6-1536x1024.jpg 1536w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-6-2048x1365.jpg 2048w" sizes="(max-width: 1024px) 100vw, 1024px" /><figcaption class="wp-block-jetpack-slideshow_caption gallery-caption">Part of HEA’s Inspectorate Team that visited Cavendish University.   (L-R) Mr. Mwansa Kabanda, Acting Programme Accreditation Officer; Miss. Inonge Wamunyima, Inspector – Institutional Audits; Mr. Suzyo Soko, Senior Inspector – Institutional Audits; Mrs. Sepiso Simate Mumbi, Inspector – Institutional Audits; and, Mr. Kabungo Chembe, Inspector – Institutional Audits.</figcaption></figure></li><li class="wp-block-jetpack-slideshow_slide swiper-slide"><figure><img decoding="async" width="1024" height="683" alt="" class="wp-block-jetpack-slideshow_image wp-image-8693" data-id="8693" src="https://hea.org.zm/wp-content/uploads/2024/01/Fig-7-1024x683.jpg" srcset="https://hea.org.zm/wp-content/uploads/2024/01/Fig-7-1024x683.jpg 1024w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-7-300x200.jpg 300w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-7-768x512.jpg 768w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-7-1536x1024.jpg 1536w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-7-2048x1365.jpg 2048w" sizes="(max-width: 1024px) 100vw, 1024px" /><figcaption class="wp-block-jetpack-slideshow_caption gallery-caption">Dr. Orleans Mfune (L), Acting Director – Quality Assurance, leads the Inspectorate Team in having a conversation with the representatives from Cavendish University. </figcaption></figure></li><li class="wp-block-jetpack-slideshow_slide swiper-slide"><figure><img decoding="async" width="1024" height="683" alt="" class="wp-block-jetpack-slideshow_image wp-image-8694" data-id="8694" src="https://hea.org.zm/wp-content/uploads/2024/01/Fig-8-1024x683.jpg" srcset="https://hea.org.zm/wp-content/uploads/2024/01/Fig-8-1024x683.jpg 1024w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-8-300x200.jpg 300w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-8-768x512.jpg 768w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-8-1536x1024.jpg 1536w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-8-2048x1365.jpg 2048w" sizes="(max-width: 1024px) 100vw, 1024px" /><figcaption class="wp-block-jetpack-slideshow_caption gallery-caption">Mr. Soko (L) speaks during the inspection as Mr. Evans Mwenda, Cavendish University Zambia Quality Assurance Officer, and Ms. Bertha Phiri, Cavendish University Zambia Registrar – Academic, listen. </figcaption></figure></li><li class="wp-block-jetpack-slideshow_slide swiper-slide"><figure><img loading="lazy" decoding="async" width="1024" height="683" alt="" class="wp-block-jetpack-slideshow_image wp-image-8695" data-id="8695" src="https://hea.org.zm/wp-content/uploads/2024/01/Fig-9-1024x683.jpg" srcset="https://hea.org.zm/wp-content/uploads/2024/01/Fig-9-1024x683.jpg 1024w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-9-300x200.jpg 300w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-9-768x512.jpg 768w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-9-1536x1024.jpg 1536w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-9-2048x1365.jpg 2048w" sizes="auto, (max-width: 1024px) 100vw, 1024px" /><figcaption class="wp-block-jetpack-slideshow_caption gallery-caption">The Cavendish Team takes HEA around the campus.</figcaption></figure></li><li class="wp-block-jetpack-slideshow_slide swiper-slide"><figure><img loading="lazy" decoding="async" width="1024" height="683" alt="" class="wp-block-jetpack-slideshow_image wp-image-8696" data-id="8696" src="https://hea.org.zm/wp-content/uploads/2024/01/Fig-10-1024x683.jpg" srcset="https://hea.org.zm/wp-content/uploads/2024/01/Fig-10-1024x683.jpg 1024w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-10-300x200.jpg 300w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-10-768x512.jpg 768w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-10-1536x1024.jpg 1536w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-10-2048x1365.jpg 2048w" sizes="auto, (max-width: 1024px) 100vw, 1024px" /><figcaption class="wp-block-jetpack-slideshow_caption gallery-caption">The HEA Team inspects a classroom.</figcaption></figure></li></ul><a class="wp-block-jetpack-slideshow_button-prev swiper-button-prev swiper-button-white" role="button"></a><a class="wp-block-jetpack-slideshow_button-next swiper-button-next swiper-button-white" role="button"></a><a aria-label="Pause Slideshow" class="wp-block-jetpack-slideshow_button-pause" role="button"></a><div class="wp-block-jetpack-slideshow_pagination swiper-pagination swiper-pagination-white"></div></div></div>
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			</item>
		<item>
		<title>HEA Directs Zambian Royal Medical University to Address Identified Deficiencies</title>
		<link>https://hea.org.zm/hea-directs-zambian-royal-medical-university-to-address-identified-deficiencies/</link>
		
		<dc:creator><![CDATA[HEA]]></dc:creator>
		<pubDate>Fri, 10 Nov 2023 09:53:00 +0000</pubDate>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[Inspections]]></category>
		<category><![CDATA[Zambian Royal Medical University]]></category>
		<guid isPermaLink="false">https://hea.org.zm/?p=8673</guid>

					<description><![CDATA[The Higher Education Authority (HEA) has directed Zambian Royal Medical University to address identified deficiencies in the areas of governance, teaching and learning spaces, and quality of [&#8230;]]]></description>
										<content:encoded><![CDATA[
<p>The <a href="https://hea.org.zm/"><strong>Higher Education Authority (HEA)</strong></a> has directed Zambian Royal Medical University to address identified deficiencies in the areas of governance, teaching and learning spaces, and quality of lecturers.</p>



<p>Furthermore, the <a href="https://hea.org.zm/heis-2/"><strong>Higher Education Institution (HEI)</strong></a> well has also been directed to ensure that its new campus gets legally registered by 31<sup>st</sup> March, 2024.</p>



<p>Following an inspection of the <a href="https://hea.org.zm/heis-2/"><strong>HEI</strong></a> which was prompted by complaints from students regarding the use of unqualified lecturers, erratic delivery of lessons and overcrowding in learning spaces, HEA advised the university to address it’s in the areas of governance, teaching and learning spaces, and quality of lecturers.</p>



<p>In this vein, the HEI was directed to furnish the Authority with an improvement plan on how it will work towards addressing these deficiencies. Thereafter, HEA would undertake an institutional audit of the university to ensure that the highlighted areas of concern&nbsp;would have been addressed by 31<sup>st</sup> March, 2024.</p>



<p>HEA will continue listening and responding to every complaint that it receives, and actioning all complaints that warrant actioning by our Inspectorate.</p>



<p>In the first 6 months of 2023, 29 queries were received about 15 registered HEIs, and 59 queries were received for learning programmes offered at 19 specific HEIs.</p>



<p>HEA places a high premium on its communication and interactions with its clients, stakeholders and the general public. Therefore, if you have a complaint or query, you can contact us through our website’s chat system at <a href="http://www.hea.org.zm"><strong>www.hea.org.zm</strong></a> or emailing <a href="mailto:info@hea.org.zm"><strong>info@hea.org.zm</strong></a>, or calling +260 211 227 084.</p>



<p>Furthermore, you can also reach us through our social media platform using the handle <strong>@HEAZambia</strong> on <a href="https://www.instagram.com/heazambia/"><strong>Instagram</strong></a><strong>, </strong><a href="https://web.facebook.com/heazambia"><strong>Facebook</strong></a><strong>, </strong><a href="https://twitter.com/heazambia"><strong>Twitte</strong></a><strong>r, </strong><a href="https://www.linkedin.com/company/69500088/admin/"><strong>LinkedIn</strong></a> and <a href="https://www.linkedin.com/company/69500088/admin/"><strong>YouTube</strong></a>.</p>



<p>The Authority continues to remind its clients, stakeholders and the general public that all correspondence with HEA is confidential and any information that is provided is privileged. Thus, the Authority cannot reveal your name unless you so wish.</p>



<div class="wp-block-jetpack-slideshow aligncenter" data-autoplay="true" data-delay="3" data-effect="slide"><div class="wp-block-jetpack-slideshow_container swiper-container"><ul class="wp-block-jetpack-slideshow_swiper-wrapper swiper-wrapper"><li class="wp-block-jetpack-slideshow_slide swiper-slide"><figure><img loading="lazy" decoding="async" width="1024" height="683" alt="" class="wp-block-jetpack-slideshow_image wp-image-8682" data-id="8682" src="https://hea.org.zm/wp-content/uploads/2024/01/Fig-12-1024x683.jpg" srcset="https://hea.org.zm/wp-content/uploads/2024/01/Fig-12-1024x683.jpg 1024w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-12-300x200.jpg 300w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-12-768x512.jpg 768w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-12-1536x1024.jpg 1536w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-12-2048x1365.jpg 2048w" sizes="auto, (max-width: 1024px) 100vw, 1024px" /><figcaption class="wp-block-jetpack-slideshow_caption gallery-caption">Dr. Mfune and the Inspectorate Team chat with Zambian Royal Medical University Management.</figcaption></figure></li><li class="wp-block-jetpack-slideshow_slide swiper-slide"><figure><img loading="lazy" decoding="async" width="1024" height="683" alt="" class="wp-block-jetpack-slideshow_image wp-image-8683" data-id="8683" src="https://hea.org.zm/wp-content/uploads/2024/01/Fig-13-1024x683.jpg" srcset="https://hea.org.zm/wp-content/uploads/2024/01/Fig-13-1024x683.jpg 1024w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-13-300x200.jpg 300w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-13-768x512.jpg 768w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-13-1536x1024.jpg 1536w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-13-2048x1365.jpg 2048w" sizes="auto, (max-width: 1024px) 100vw, 1024px" /><figcaption class="wp-block-jetpack-slideshow_caption gallery-caption">The Inspectorate Team chats with Zambian Royal Medical University student representatives.</figcaption></figure></li><li class="wp-block-jetpack-slideshow_slide swiper-slide"><figure><img loading="lazy" decoding="async" width="1024" height="683" alt="" class="wp-block-jetpack-slideshow_image wp-image-8684" data-id="8684" src="https://hea.org.zm/wp-content/uploads/2024/01/Fig-14-1024x683.jpg" srcset="https://hea.org.zm/wp-content/uploads/2024/01/Fig-14-1024x683.jpg 1024w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-14-300x200.jpg 300w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-14-768x512.jpg 768w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-14-1536x1024.jpg 1536w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-14-2048x1365.jpg 2048w" sizes="auto, (max-width: 1024px) 100vw, 1024px" /><figcaption class="wp-block-jetpack-slideshow_caption gallery-caption">Dr. Mfune and the HEA Team get a tour of the campus.</figcaption></figure></li><li class="wp-block-jetpack-slideshow_slide swiper-slide"><figure><img loading="lazy" decoding="async" width="1024" height="683" alt="" class="wp-block-jetpack-slideshow_image wp-image-8685" data-id="8685" src="https://hea.org.zm/wp-content/uploads/2024/01/Fig-15-1024x683.jpg" srcset="https://hea.org.zm/wp-content/uploads/2024/01/Fig-15-1024x683.jpg 1024w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-15-300x200.jpg 300w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-15-768x512.jpg 768w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-15-1536x1024.jpg 1536w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-15-2048x1365.jpg 2048w" sizes="auto, (max-width: 1024px) 100vw, 1024px" /><figcaption class="wp-block-jetpack-slideshow_caption gallery-caption">Dr. Mfune talks to two random students to ascertain the accuracy of what the Student Representatives of Zambian Royal Medical University were telling the Inspectorate Team.</figcaption></figure></li><li class="wp-block-jetpack-slideshow_slide swiper-slide"><figure><img loading="lazy" decoding="async" width="1024" height="683" alt="" class="wp-block-jetpack-slideshow_image wp-image-8686" data-id="8686" src="https://hea.org.zm/wp-content/uploads/2024/01/Fig-16-1024x683.jpg" srcset="https://hea.org.zm/wp-content/uploads/2024/01/Fig-16-1024x683.jpg 1024w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-16-300x200.jpg 300w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-16-768x512.jpg 768w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-16-1536x1024.jpg 1536w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-16-2048x1365.jpg 2048w" sizes="auto, (max-width: 1024px) 100vw, 1024px" /><figcaption class="wp-block-jetpack-slideshow_caption gallery-caption">Dr. Mfune and the team tour a computer lab.</figcaption></figure></li><li class="wp-block-jetpack-slideshow_slide swiper-slide"><figure><img loading="lazy" decoding="async" width="1024" height="683" alt="" class="wp-block-jetpack-slideshow_image wp-image-8687" data-id="8687" src="https://hea.org.zm/wp-content/uploads/2024/01/Fig-17-1024x683.jpg" srcset="https://hea.org.zm/wp-content/uploads/2024/01/Fig-17-1024x683.jpg 1024w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-17-300x200.jpg 300w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-17-768x512.jpg 768w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-17-1536x1024.jpg 1536w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-17-2048x1365.jpg 2048w" sizes="auto, (max-width: 1024px) 100vw, 1024px" /><figcaption class="wp-block-jetpack-slideshow_caption gallery-caption">The HEA Team tours a library.</figcaption></figure></li><li class="wp-block-jetpack-slideshow_slide swiper-slide"><figure><img loading="lazy" decoding="async" width="1024" height="683" alt="" class="wp-block-jetpack-slideshow_image wp-image-8688" data-id="8688" src="https://hea.org.zm/wp-content/uploads/2024/01/Fig-11-1024x683.jpg" srcset="https://hea.org.zm/wp-content/uploads/2024/01/Fig-11-1024x683.jpg 1024w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-11-300x200.jpg 300w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-11-768x512.jpg 768w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-11-1536x1024.jpg 1536w, https://hea.org.zm/wp-content/uploads/2024/01/Fig-11-2048x1365.jpg 2048w" sizes="auto, (max-width: 1024px) 100vw, 1024px" /><figcaption class="wp-block-jetpack-slideshow_caption gallery-caption">Part of HEA’s Inspectorate Team that visited Zambian Royal Medical University and students from the HEI.  (L-R); Mr. Muyase Phiri, Inspector – Institutional Audits; Mr. Kabungo Chembe, Inspector – Institutional Audits; Mrs. Sepiso Simate Mumbi, Inspector – Institutional Audits; Two students from the HEI; Dr. Orleans Mfune, Acting Director – Quality Assurance; Two more students from the HEI; and, Mr. Mwansa Kabanda, Acting Programme Accreditation Officer.</figcaption></figure></li></ul><a class="wp-block-jetpack-slideshow_button-prev swiper-button-prev swiper-button-white" role="button"></a><a class="wp-block-jetpack-slideshow_button-next swiper-button-next swiper-button-white" role="button"></a><a aria-label="Pause Slideshow" class="wp-block-jetpack-slideshow_button-pause" role="button"></a><div class="wp-block-jetpack-slideshow_pagination swiper-pagination swiper-pagination-white"></div></div></div>
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